FNB YOU SUCK

so it looks like fnb this year does not care about its clients, i have gone into the bank at woodbridge 3-4 times, i have been on the phone multiple times, and looks like they do nothing, a few weeks back i asked for an increase on my credit card, and i signed everything and then they opened a pvt credit card account , which froze my entire profile i couldnt transfer in or from the accounts to another or pay, now i have a debit account but i havent used the card in over two years, i found with fnb in the bank online and over the phone, and their staff are useless, and at that stage i warned them that i was going to charge them for every debit order failed and that i refuse to pay for new cards, as how can fnb freeze my accounts before the new card arrived , so i said i wanted my basic credit card back, and a temporary card which no-one from fnb thought of, FNB caused me to do internet transfers from my debit account in which i do not use my debit card as i use my credit card dor ebucks,i spent well over R1500 via transfers to MR D i think it only fitting that FNB reimburse me as they forced me to do this as i could buy grocessories nothing as shops dont accept EFT They left me stressed and no way to buy groceries for over a week and a half, where is the commo9n sense that you dont freeze an account until you get a card, in which i didnt want a card, but simply a credit increase , tried to stop the renewal multiple times, but FNB was dead set on giving me something i didnt want