FNB you suck and so does your suppliers

Lousy service from FNB again. On Friday I app**** for a smart device. Today I called to enquire about the progress of my order. I was by FNB's service provider that they are out of stock and have been out of stock for a while now and they don't know when stock will be replenished<br> How do you advertise products that's out of stock for over a week now?Remove it from your website so that you don't mislead customers. alternatively put up a note that it is out of stock, like [URL Removed] does. Don't hide behind T&C's and fine print if you don't have stock. To add insult to injury, I spoke to Mantshavi whose customer service is horrid. She refers me to the T&C's. She asked me technical questions that i cant answer about internal processes. Instead of taking ownership of the issue, she refers me to the courier company. After protesting she asks me if the courier closed the file. How the hell am i supposed to know this, i order the device online from FNB, not from a courier company. I am FNB's client and not a courier company's client...you guys really know how to treat your platinum clients. Hire competent staff as people like Mantshavi has no place in FNB. She lacks customer care skills