1 reviews | Active since Jun 2014
FNB YOU SUCK
App**** online for private credit card, received confirmation SMS of approval. Card delivered today (8/4) platinum card with wrong name embossing. Now is that not F en awesome!!!<br> <br> phone the call centre, spoke to Mashudu who thinks hes god's gift to FNB call centre. He's adamant to proof me wrong that I've app**** for a platinum card and not a private card (although I have SMS confirmation with reference numbers. not worried about the wrong details on the card. Message to me is that I've I need a Private Credit card he needs my payslip to verify my income. My salary has been paid into my FNB account for since it was opened??? EHHHH, I'll investigate. ***!!!<br> <br> Viewing my online profile, the card account is loaded, with no limit!!!<br> <br> FNB, YOU ARE CLOSING DOING BRANCHES BECAUSE YOU THINK PEOPLE WANT TO USE ONLINE METHODS, YOUR ONLINE METHODS SUCK, YOUR CALL CENTRE SUCK!!!, NEVER MIND TRYING TO SPEAK TO MY SO CALLED BANKER, NEVER AVAILABLE!!!<br> <br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 902047.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 902047.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
