FNB you are complicating and dragging your feet with this.

So sad, It is beyond ridiculous that we must wait so long and the process is becoming more and more and more dragging. not mentioning the previous delays,. FNB set a condition, we met the condition, Monday you confirmed the condition is met. its another 5days delay, this has already cost us alot of money spent out of our pocket to be treated so unfairly by FNB, no urgency in anything being done by this specific department, spoken to our consultant, he said he has escalated, but this has not helped,,,,delays after delays, this causes much frustration and much unhappyness. FNB you doing rebranding, but efficiency is really not one of your strongest points, what should take at most 1-2 business days for someone to make a decision is taking them more than a week, we nearing 3 months with this process. I just want things to be simplified so we can put our minds at ease, but nothing seems simplified with FNB. I am sad over this.