FNB YOU ARE A BUNCH OF *******

I have placed two concerns on hellopeter.com the first one was completely ignored. after dealing with several other *********** staff members. The second one I received a response from a Lydia magudetela... She said that she agreed that there has been no communication from FNB to me the customer and that she will text me her details to follow up on this query and contact me regularly to keep me updated. THIS WAS A JOKE I RECEIVED NOTHING SINCE THEN. I ONCE AGAIN HAD TO CONTACT FNB ON THE HELLOPETER RESPONSE NUMBER AND WAS TOLD BY PEACE THAT SHE WILL GET SOMEONE TO CONTACT ME...HILLARIOUS SO I DEMANDED A CONTACT PERSON AND NAME OF NEXT ESCALATION. YOUR SERVICE LEVEL ON THIS QUERY HAS WAY PASSED MY FIRST REFERENCE WAS CLOSED AND ANOTHER OPEN TO SAVE YOU FACE AND GUESS WHAT THAT SLA HAS ALSO EXPIRED. GIVE ME BACK MY CHILDS SAVINGS, THAT YOUR STAFF HAS BEEN STEELING. IT WAS THE MOST OBVIOUS OBSERVATION AT YOUR BRANCH. ALL THOSE CELL NUMBERS NEEDED TO BE CHANGED INTERNALLY AND ONLY STAFF HAS ACCESS TO THAT!!!!!PATHETIC *******