OM
Otshepegile M

1 reviews | Active since Nov 2020

02 Jan 2024, 10:50

FNB ync error

FNB have been giving me a ync error for a number of days now.. When i ask the staff they also don't know what this error is and they don't know how to solve this error. They just told me that I'm not the only one that has encountered this error, but still there is nothing they can do and that I must call client services to get assistance.

FNB needs to solve its system errors as it is causing a whole lot of inconvenience.

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jan 2024, 11:52
Official
Good Day    Ms Otshepegile N Mashego 
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. 
 
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. 
  
The reference number is:   ***NF

For further request, you can email us on the below email address: 
  
Email address: *** 

Regards,
  
 Hello Peter Complaints Team 

Best regards,

OM
Otshepegile M's update03 Jan 2024, 14:45
Reviewer Update
Hi, its very concerning that FNB is not taking this YNC error seriously, and its taking so long to fix this error. its been a number of days since this started. This is unacceptable!!