FNB wrongfully withholds funds

I recently opened a new gold cheque account in a branch taking all necessary documents with me , and followed consultants instructions to the detail. A few days later, a family member attempted to transfer funds to me from his FNB account, but nearly 24 hours passed before i could receive these urgent funds. A teleconsultant advised me that my account was flagged as suspect *****, hence the delay. I am an educated professional, and had my fingerprints and document verified in your branch. How is my account deemed suspicious? If an account is not meant to receive money, then what good is it for??? Am i not allowed to receive money from another upstanding, educated professional, who is also your client ???

The competitor banks look really good now, and i shall have to consider my options carefully......