JD
Jesse D
1 reviews | Active since Jan 2017
03 May 2019, 14:53
FNB WRONGFUL DEBITS
FNB continues to debit my account for a loan that has already been settled and I am receiving no assistance with transferring the money back to me. I was on hold with the call centre for 1 and a half hours and still nothing. Please resolve this immediately.
Helpful (0)
Replies (5)0
Replies (5)
FNB (First National Bank)'s replyOfficial
03 May 2019, 16:03 Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply03 May 2019, 16:03
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s replyOfficial
03 May 2019, 16:08 Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply03 May 2019, 16:08
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
JD
Jesse D's updateReviewer Update
07 May 2019, 07:01You guys called and said my money would be returned in 48 hours. It's been 4 days now. What is going on?
JD
Jesse D's update07 May 2019, 07:01
Reviewer Update
You guys called and said my money would be returned in 48 hours. It's been 4 days now. What is going on?
JD
Jesse D's updateReviewer Update
08 May 2019, 07:20It has now been 5 days and I have still not received my funds, nor has anyone bothered to contact me. If this matter is not resolved I will approach the ombudsman.
JD
Jesse D's update08 May 2019, 07:20
Reviewer Update
It has now been 5 days and I have still not received my funds, nor has anyone bothered to contact me. If this matter is not resolved I will approach the ombudsman.
JD
Jesse D's updateReviewer Update
09 May 2019, 08:03Today is day 6 and I have not received any further communication. These wrongful debits have seriously inconvenienced my life and it isn't fair that I must suffer for FNB's mistake. This is unfair.
JD
Jesse D's update09 May 2019, 08:03
Reviewer Update
Today is day 6 and I have not received any further communication. These wrongful debits have seriously inconvenienced my life and it isn't fair that I must suffer for FNB's mistake. This is unfair.