GS
Glenton S

1 reviews | Active since Jun 2011

26 Oct 2016, 09:26

FNB wronfully charged me for bounced debit orders.

<p>This morning FNB bounced a debit order for a loan that I have with them while I have money in my account. They then charged me R145.00 for this. I started checking my account and noticed that this is not the first time they have done this. Please return all my money that you wronfully charged me for.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Oct 2016, 11:39
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)