CP
Cindy P

1 reviews | Active since Sept 2018

19 Sept 2018, 14:16

FNB wprst service ever

FNB has the worst service ever, rhey put a hold on my account and oppened a ***** investigations just becaise I had a client nit happy about how things work. After I followed there procedures and resolved the dispute wirh client they lifted the hold from fnb account however the capitec accout they requested to be put on hold norhing. I have phoned and pleaded and no pne wants to help me

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Sept 2018, 14:28
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***