LS
LYNN S

1 reviews | Active since Jun 2012

30 Nov 2015, 09:41

FNB - WOULD THIS BE CLASSIFIED AS ***** OR NOT

3 weeks ago i requested my Discovery Credit to closed and completed all the forms for Discovery to close this account, I have to follow up twice as why it was taking so long, only to be told they were waiting on FNB to transfer the money as i had a plus balance, this was done 24 November 2015 \FNB OB Payment DISCOVERY CARD"so now the card could be closed. On the 26th of November 2015 I received an sms to for a payment into my FNB Cheque Account and it was quite a some of money and the reference was \""FNB OB payment DISCOVERY CARD\"" I immediately phoned Discovery Credit Card division as i was not expecting this money"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Nov 2015, 11:40
Official
Hello lynn1972,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.

The reference number is 822384.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)