Fnb would be more uselfull if they closed down

IsFnb broke now? They continue. To take. Money from. My account. When i try to call they redirect you and. When trying to secure chat they take forever. I get charged double for funeral policy but still remain in arrears. I get charged R105 to R245 daily for items not paid. This bank either need to close or fix their **** because I see more bad reviews than good ones.