Fnb worthless service

The most useless service people in the call center for credit cards are not fit the work the because all they can do is esculate issues and are not train they need to be trained as they are only available to answers calls and take notes and not help the system is useless also they are the worst bank to deal with people s****s are absolutely poor they speak to you as if you are doing them a favor they try and say that they will help and apologize and will call you back and never do get back to you they have messed up on there side all the time and then make it seem like you are at fault by asking you for documents over and over again and and have done more then application and has dropped my credit score absolutely low and will not take responsibility for that factor so do not use there faculties as you would expect professional service but will get service as if you dealing with a street vendor if you not a client