1 reviews | Active since Feb 2017
FNB - worste bank to bank with
We bank with FNB and its been a terrible experience for many months.
From private banking in personam accounts to business banking and even the help desk and your relationship manager and banker always missing.
What is even worse is not one service pr accounts we have run smooth with FNB.
FNB has yet lost anothet client in private and personal banking to business banking.
I feel FNB should stop building androids as people due to they tech savy and go back to the basics and realize its people behind the android products and not androids as custormers.
Terrible experience and a waste of banking as how can we help you is just a phrase being used indeed not the foundation they so claim to stand for.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Private Clients and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Private Clients and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)