FNB worst service ever rendered to me.

I'm very disgusted with FNB, having been loyal in over 20 years with the Bank l find myself regretting that.

A bank of FNB calibre can't trace a payment made on 22 Nov 2021, today is the 09 Dec 2021, and l am still waiting for payment to reflect.

A bank of FNB calibre can't reply back to my emails and acknowledge receipt of the email, without sending that annoying email giving you a ref number.

A bank of FNB calibre can't assist you when you have spared some time visited their branch, you still need to call someone somewhere, what is the use of the Branch then.

I spend over R200 worth of airtime trying to solve this and nothing happened.

Today their Consultant **** ans said she would call after 5min she never did.

I'm so dissappointed, frustrated and angry...!!!