FNB worst service ever

FNB is the worst bank ever. The advertise how can we help you ? They must rather ask how can we inconvenience you. I received a payment to my FNB personal account on 25/10/2019, i then made two payments to Capitec bank. The payments went throught smoothly. FNB then instructed Capitec bank to freeze the recipients accounts. Because of a payment i received beginning of October. How does this work ? Other people's account get frozen because of an payment made beginning of the month by someone that is now complaining? I spoke to the ***** unit lady that is investigating. Not helpfull. Not responding to emails and calls. FNB good buy, i will get another bank and tell everyone about your weak poor service.