HR
Henk R

1 reviews | Active since May 2013

22 Feb 2018, 07:17

Fnb Worst Service Ever

Fnb has breached an agreement that was made between myself and them. They take your money out of your account on any day they want. I have emailed and called them to cancel a service which I do not make use of yet they ignore my request. Then they jusy take monies as they please. I am switching away from this poorly managed bank that robs people

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Feb 2018, 08:56
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***