Fnb worst service

Covid 19 problems. They did not pay some of the approved months. Went to the bank and even they cannot assist with a contact number or email for the covid 19 cash flow relief division. As stated by the bank you can only talk to them on your banking app. If you go onto the banking app no one replies. How do you rectify the banks mistakes if there is no means talking to anyone who can assist. They will be deducting money wronfully of my account and there is just nothing you can do, no one you can talk to, email or msg?