1 reviews | Active since Apr 2017
Fnb worst service and ***********
<p>FNB BALFOUR PARK is the worst possible branch no one assists you and the bank branch manager walks straight past and leaves without checking. </p> <p>Absolutely disgusted in the service!! </p> <p>I got a new phone and wanted to link my online banking with my app on my phone. I forgot all my passwords and usernames. </p> <p>I got told to phone fnb which I waiting for 55 minutes in the branch and still nothing!!! </p> <p>And still no assistance! </p> <p> </p> <p>Its an absolute disgrace how someone can't assist with such a small thing. </p> <p>From the branch to the call centre I have no idea who is worse and who has no clue what is actually going on!!! </p> <p> </p>
Good day Mr. darren lurie
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. darren lurie
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***