1 reviews | Active since Nov 2016
FNB Worst service and extremely unprofessional!!!!!
<p>I have phoned FNB four times already regarding a security problem, it seems like no one has a clue wats going on, they keep putting me on hold!!I keep on receiving a Mr*********** financial transactions all his information on banking, cash withdrawals salary etc. FNB is not safe this is an eye opener for all FNB customers!!problem still not fixed!!!!! I can see every transaction this gentlemen is making. No one can help!!!!!moving to a different bank.I have phoned FNB four times already regarding a security problem,it seems like no one has a clue wats going on,they keep putting me on hold!!i keep on recieving a Mr*********** financial transactions all his information on banking,cash withdrawls sallary etc.FNB is not safe this is an eye opener for all FNB customers!!problem still not fixed!!!!! </p>
Good day Mr. onlyme2380
Thank you for providing us with your feedback regarding your notification matter. We do apologize for the experience in this regard and we have logged this matter as a high priority complaint to the Premier banking segment with the following Hello Peter Complaint reference number: ***.
We advise that this matter is receiving urgent attention and you will be provided with feedback in 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. onlyme2380
Thank you for providing us with your feedback regarding your notification matter. We do apologize for the experience in this regard and we have logged this matter as a high priority complaint to the Premier banking segment with the following Hello Peter Complaint reference number: ***.
We advise that this matter is receiving urgent attention and you will be provided with feedback in 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***