FNB WORST SERVICE

I am a new FNB Client, to my detriment. As many consumers, I took the switch option prompted to me on mail and SMS. But on numerous occasions I have phoned, e-mailed and even went into Louis Trichardt’s branch with no satisfaction. My account switch over is still not active, packages of overdraft, credit card still not finalised and the R 2000 reward as promised still not paid out. The worst part of this experience was that I drove 80km to try and sort out this debacle with the FNB Branch in Louis Trichardt, they could not even log me on and register me with their easy online banking app and computer situation. When I took a ticket for consultation I was skipped conveniently. 216 was my number, but apparently 219 is first in line. I would not recommend changing from your current bank to FNB.