BL
Bongiwe L
1 reviews | Active since Sept 2021
17 Sept 2021, 07:54
FNB- worst service
This has honestly been the worst bank I have used over the past months. I have been patient as a lot of people recommended it. First my business account was blocked with funds and I was told it is due to documents thatwere not submitted, that I had already submitted. That was resolved.
Now, I wake up this morning and over R500 was used from a card that I reported ****** weeks ago. On top of that I am told to wait 7 to 14 business days for a response.
This is absolutely disgusting and I regret ever changing my bank.
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Replies (3)BL
Bongiwe L's updateReviewer Update
28 Sept 2021, 04:36I am tired of FNB, again!! This must be a very bad dream that I am having. Every several day there are charges that are made from THE CARD I REPORTED ******, weeks ago.FNB clearly doesn't care about their customer's security as they let ********* use my card that was ******. I got ****** on the 26 Aug 2021, and reported that card ****** the next morning on the 27 Aug 2021. I am shocked and disgusted that I am told that this card is the one used and it has been used MULTIPLE times. As soon as all this gets sorted out and the charges removed, I will be closing my account. I am absolutely ashamed and disappointed that such a big brand has disappointed me so much.
BL
Bongiwe L's update28 Sept 2021, 04:36
Reviewer Update
I am tired of FNB, again!! This must be a very bad dream that I am having. Every several day there are charges that are made from THE CARD I REPORTED ******, weeks ago.FNB clearly doesn't care about their customer's security as they let ********* use my card that was ******. I got ****** on the 26 Aug 2021, and reported that card ****** the next morning on the 27 Aug 2021. I am shocked and disgusted that I am told that this card is the one used and it has been used MULTIPLE times. As soon as all this gets sorted out and the charges removed, I will be closing my account. I am absolutely ashamed and disappointed that such a big brand has disappointed me so much.
BL
Bongiwe L's updateReviewer Update
28 Sept 2021, 04:38And another thing is no one is able to explain to me why a card that was reported ****** is still used. How?! Shouldn't that card be completely blocked or deactivated?
BL
Bongiwe L's update28 Sept 2021, 04:38
Reviewer Update
And another thing is no one is able to explain to me why a card that was reported ****** is still used. How?! Shouldn't that card be completely blocked or deactivated?
BL
Bongiwe L's updateReviewer Update
28 Sept 2021, 04:39This has caused me so much stress, money and time because I have to call in everytime it happens and it has happened more than 3 times. How?! I DO NOT understand.
BL
Bongiwe L's update28 Sept 2021, 04:39
Reviewer Update
This has caused me so much stress, money and time because I have to call in everytime it happens and it has happened more than 3 times. How?! I DO NOT understand.