TO
Tsholofelo O

1 reviews | Active since Apr 2018

26 Apr 2018, 12:30

FNB worst nightmare

So yesterday someone deposited me R500 which i won from a conpetition. i decided to check the balance this morning I noticed that r100 went out from my account.I tried reversing it with cellphone banking used code and the app the debit order doesn't appear..I called the bank like 8 times the consultant don't answer my calls.I am working hard to save money to go back to school as no one is working at my household ???

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2018, 11:24
Official

Good day Tsholofelo Oratilwe,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

Please refer to the e-mail sent to you on 28/04/2018 to enable us to investigate this matter.

Regards,

Hello Peter Complaints Team

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