1 reviews | Active since Nov 2018
FNB worst Forensic Department
I am very dissapointed at how FNB forensic behaves in our issues.I am FNB Client Lubabalo Perlican Tshemese ID ********** 945089 i made a compaint about a person i did Bussiness with that seemed not to respond after making payment then i was told to write a an affidavit following day.
The guy showed up as he was in Church and informed me that his account is suspended.
I called FNB in resolving that and i was told to go to the Branch ofwhich I did and i was told to do an affidavit and i came back with it and consultant emailed it to forensic as he was instructed to do so now it's 3 days account still on hold please resolve!! The Guys Bussiness Account to remove Hold status Business Account Laundry Systems Groups ********** 3026 (account number) 250655 ( branch code ) First National bank ( FNB)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)