WG
Werner G
1 reviews | Active since Dec 2017
02 Sept 2019, 12:37
FNB WORST EVER
I am extremely disappointed in the registration of my ebucks with FNB. After 12 months of opening my business account, countless online applications and 3 times visiting my local FNB branch, I have yet to be registered or even receiving a call from either ebucks or FNB. for the last 12 months I could have earned 1000s of ebucks. THIS IS EXTREMELY DISAPPOINTING AND UNEXCEPTABLE.
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Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
02 Sept 2019, 14:00Good day Werner Gilroy,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply02 Sept 2019, 14:00
Official
Good day Werner Gilroy,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
WG
Werner G's updateReviewer Update
03 Sept 2019, 09:15AGAIN! I finally get a phone call yesterday. Gentleman tells me he will register it on his side. He tells me ebucks will also backdate the points I could have earned. He tells me he will phone me back at 16:00 to confirm everything. STILL WAITING!!!!!!!!!!!!!!!
WG
Werner G's update03 Sept 2019, 09:15
Reviewer Update
AGAIN! I finally get a phone call yesterday. Gentleman tells me he will register it on his side. He tells me ebucks will also backdate the points I could have earned. He tells me he will phone me back at 16:00 to confirm everything. STILL WAITING!!!!!!!!!!!!!!!
WG
Werner G's updateReviewer Update
04 Sept 2019, 11:09 AGAIN! I finally get a phone call MONDAY. Gentleman tells me he will register it on his side. He tells me ebucks will also backdate the points I could have earned. He tells me he will phone me back at 16:00 to confirm everything. STILL WAITING!!!!!!!!!!!!!!!
WG
Werner G's update04 Sept 2019, 11:09
Reviewer Update
AGAIN! I finally get a phone call MONDAY. Gentleman tells me he will register it on his side. He tells me ebucks will also backdate the points I could have earned. He tells me he will phone me back at 16:00 to confirm everything. STILL WAITING!!!!!!!!!!!!!!!