EG
Elishia G
1 reviews | Active since Mar 2019
10 Apr 2019, 15:37
FNB worst day to bank with them!
Had a contract for a device with FNB that ended in 2016.they are now calling me 3 years later to request for the final debit as they forgot to debit my account for the last installment in 2016!?!? How does this work? This isn't my problem as the contract is now over and I am no way obliged to pay for something that they acknowledge was their fault.
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FNB (First National Bank)'s replyOfficial
10 Apr 2019, 16:33Good Day Elishia Govender
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply10 Apr 2019, 16:33
Official
Good Day Elishia Govender
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***