FNB worst customer services and banking

<p>my account was double debited twices this morning after fulling petrol this morning.</p> <p>i phoned FNB premier banking and was promised someone wil get back to me by 08h00, but no one did.</p> <p>i had to phone the customer service my self and explain my problem all over again.</p> <p>then i was put on hold for 5 to 10 minutes while the consulant speaks to her superivsor</p> <p>then i was told FNB cant help me i must wait until management put out a commincation or i must i go to the petrol station myself and ask the petrol station to reverse the double debit.</p> <p>this is not the first time that double debit occurs at FNB, it happend quite a few times this year but we never get any compensation back from FNB.</p>