FNB Worst customer service that I've come across

I’ve been having tremendous trouble with FNB… I went to open a bank account with FNB in order to link my PayPal account so I can transfer money to my FNB account… After speaking to the consultant at the FNB branch she assured me I need to pay in R10.00 to activate my account after that I can link the account. The team leader on duty will assist me. When that time came, the team leader was so distracted and unsure of how this works, she called other people and asked how it works… they told me I should go home and do it with my own internet as they don’t have “real internet”. When I got home, I tried linking my account over the internet and still no success… I phoned FNB international who then told me I needed at least R30.00 in my account. I transferred R50.00 over and within the next hour as the money reached my account, FNB started making deductions taking my money without any progress or anything happening… Meanwhile someone from FNB phoned my daughter in law, assisting her with the same problem after she complained on this platform… I tried phoning the same consultant but he, instead of assisting me as he did my daughter in law. FNB seems like they choose who they will assist and who not… the staff is not properly trained at the customers expense… Really unprofessional and unacceptable.