RJ
Rafeeq J

1 reviews | Active since May 2020

08 May 2020, 23:13

Fnb worst customer service ever in the world

Fnb secure chat does not have a way of reviewing or escalating customer service agents. My chats have been cut continuously and I find the agents insensitive and unhelpful. I can't wait to get back to south africa so I can close my fnb account.

In my opinion Fnb has the worst customer service experience of all the banks in the south africa. I recommend absa or capitec as I have had great satisfaction with their customer service.

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Replies (1)
RJ
Rafeeq J's update09 May 2020, 15:56
Reviewer Update
Why are responding privately @ fnb? Please respond publicly so that everyone see how your so called relevant department handles formal complaints. Can you please respond publicly? Thanks