JJvR
Jasper Janse van Rensburg

1 reviews | Active since Sept 2019

04 Apr 2022, 15:47

FNB = Worst Customer Service Bank

So FNB has their "Highly Trained" team of "Professional" Bankers willing to assist you 27/7... Or so they say, one of my last few requests to get through to them resulted in me waiting 1 day for a response. To top this off, the agent could clearly not read, so he wasn't able to assist and he ended the chat, resulting in me having to wait for eons again. Lesson learned? FNB acts professional and takes your money quickly, but lacks any form of customer service & customer loyalty.

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Replies (1)
JJvR
Jasper Janse van Rensburg's update11 Apr 2022, 19:51
Reviewer Update
Tomorrow is officially a week since this response and no feedback from FNB. This further promotes you lack of effectiveness and willingness to assist customers.