1 reviews | Active since Nov 2016

26 Apr 2019, 13:59

FNB = Worst Customer Service

Absolutely pathetic service from FNB Connect! I am simply trying to get more information on FNB Connect Business, but I keep getting transferred from department to department. Every time I end at the Business Desk who then just redirect me to FNB Connect and the stupid cycle continues!

How can it be so difficult to get information from you!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Apr 2019, 16:16
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***. 

Regards,
Hello Peter Complaints Team

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