FNB worst customer service

I Made an IMMEDIATE payment from my Capitec account into my FNB easy zero account

The funds were rejected due to the limit being reached (mind you I didn't know there's a limit)

Since making the payment on 20 March

Capitec has been trying to gather feedback from FNB as to where the funds are.

FNB tells me to call Capitec

Capitec says they are waiting for a response from FNB

So between the 2 I am not sure who is making me a bigger fool

But I have been calling everyday and up to now I do not have feedback

I dont want feedback I WANT MY MONEY