FNB worst client service imaginable

I have over the past week logged multiple email queries with FNB requesting nothing more than a simple break down of the total fees on my Cheque account to date as well as interest charged. I have spent almost 35 min trying to speak to one of their consultants who simply do not answer their phones. FNB is absolutely pathetic and given their evasive behavior in regards to my query I will be logging a query with the national credit regulator.

FNB absolutely pathetic