FNB worst choice I made, never gets back to you, no follow ups, waiting forever.

After waiting 6 weeks for a credit card calling every week to find out being told they got all docks next week they need another doc, me asking is this everything??? getting told yes only to find out they need more documents the next week No follow up, no getting back to me I Cancelled the application and will go to another bank.

So new matter!!! Opened a Business account at Fnb Mall of the south on the 20/02/2019 asked to deliver the card at our house, my husband the other director received his card Wednesday 27/02/2019 I am currently still waiting on my card! Ordered same day, needed to be delivered to same address Called branch manager Friday 1/3/19 and complained asking to find out whats going on, Zelda assured me she will get back to by day end, I waited and waited no feedback, Monday 4/3/19 sent her a message reminding her im still waiting at 8.20am, she rep**** 10:10 am that the lady will call me to let me know whats happening, at 14:30pm the lady phone saying they had my wrong number (which i did change the day I opened my acc in the branch) and they will phone me to confirm delivery. So today is the 7/3/19 still not 1 call nothing!!!! Is this how you treat you clients??????