LB
Lungi B
1 reviews | Active since Feb 2019
03 Apr 2019, 16:57
FNB WORST CASE SCENARIO!!!!
Worst service ever, I have been trying to contact FNB since Tuesday 02/04/2019. I have called today as well with my airtime as I am unable to go to the branch because I finish at 6pm. Whenever I call someone answers than drops the call as I'm speaking to them. I've wasted R120 of airtime with no assistance as I want to reverse an unauthorized debit. What do I do get assistance cause I'm really irritated with the service I'm receiving right now.
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Apr 2019, 08:15Good day Lungi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply04 Apr 2019, 08:15
Official
Good day Lungi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)