TG
Terrance G

1 reviews | Active since May 2018

08 Aug 2018, 19:00

FNB Worst banking experience ever

I've been banking with FNB for several years now and they not a bank you can rely on for example whenever you apply for anything it's always declined even though I have a credit card and personal loan which is paid monthly without fail. The staff at the branches are never friendly and go about they day as if they there to do you a favour. Worst decision choosing FNB as my banking partner. Guess it's time to switch and save.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Aug 2018, 08:34
Official

Good day Terrance Gopichand,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number *** was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option