FNB worst bank to deal with

Item: FNB (First National Bank)
Rating: 1
Author: Rene E

I have been trying to close my cheque account with FNB since the 10th of December 2019. It was under debt review and so I had to go via an email channel. I keep getting generic emails from FNB but now have been debited the monthly account fee despite my efforts to CLOSE the account. FNB are USELESS!!!!!!!!

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

23 Jan 2020, 11:54

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***

FNB (First National Bank)'s reply23 Jan 2020, 11:54

Official

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***