FNB - WORST bank to bank with EVER!!!

May 9 - I receive a call from FNB card division telling me that there’s unusual activity on my account, so I check while I’m on the line to them and immediately tell her none of it’s me and to block all my accounts immediately.

A cyber ******** had got into my internet banking and transferred all my money from my Money Maximizer account into my everyday account.

They then used my ‘card’ to put through several transactions, to two seperate companies, which is false because the card was and still is in my possession.

I don’t use my internet banking. I only access my FNB accounts through my app.

They have refuted my card transactions, in a nutshell, saying it was my fault.

I have heard nothing from the digital ***** division of FNB and am been shunted around.

Everyday it’s the same story. Wait up to 30 working days.. So and so will get back to you.. BLAH BLAH BLAH..

I have been literally traumatized by their lack of interest and support.

It’s all the money I have and it’s not small amounts.

I am absolutely disgusted with them in every aspect.

As soon as I hear what digital ***** has to tell me, I will be closing ALL my accounts with them and I’ve been banking with them for several years, both personal and business.

I would never recommend them ever again to ANYONE and I will encourage the people around me to do the same and move their money.

It’s not safe to have your money with FNB and they really DON’T care about their clients. AT ALL!!

I have a lot more information with reference to their incompetence. I want them to get the phonecall recordings - on the first call, they gave me one correct case number and the other one was false!!!!

Nice!!

I WOULD JUST LIKE TO SINCERELY THANK FNB FOR CAUSING ME TO BE IN THE MIDDLE OF A NERVOUS BREAKDOWN. AT LEAST YOU ARE BEING OF ASSISTANCE TO ME IN SOME AREA OF MY LIFE.