Fnb worst bank, pathetic customer service

<p>Fnb is the worst bank to deal with EVER! Their customer service is so pathetic. I had funds deposited into my account from an investment account on the 14-09-2016, till date I cannot access my funds as Fnb has a hold on those funds. After numerous calls to Fnb and having to explain the problem over and over again to their *********** staff and been transferred from department to department, there is still no help. I have spoken to Lucky at the call centre on a few occasions and he always promised to get back to me but never does. There was a note put on the system by Leonie T****ie asking for proof of payment for these funds, this was sent to her and nothing has been done. My biggest regret is moving from ABSA to Fnb.</p> <p> </p>