AL
Antonie L

1 reviews | Active since Dec 2020

17 Dec 2020, 15:47

FNB worst bank in South Africa

Most ****my bank in South Africa.

After letting them know well before the 15th of December that I won't be receiving my salary early, the lady on secure chat said she has sent the request that the FNB debit orders does not go down But if they do I should just call them to reverse it. Already ***** right?

Low and behold on the 15th FNB decides to take every remaining cent in my bank account that's meant to get me through the month.

I proceed to call them and they sent a request to reverse the debit orders.

2 days and nothing, I called them again: First lady pretends she can't hear me. Second lady put me through to the loans department whereby I promptly got cut off. Finally got through to the loan department and the guy takes my query, asks me to hold and after a few minutes ends the call.

Please avoid this bank if you can. If you're stuck with them for a while, pay off your loans, clean your credit cards and move the hell away.

Pathetic service and downright ******** from FNB.

What took me 1 minute on Nedbank for my car repayments is now more than 1 week with FNB and they still have not done anything.

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