SA
Sian A

1 reviews | Active since Aug 2017

21 Oct 2024, 10:46

FNB - Worst bank In South Africa

This was my previous review on FNB. Since then they have removed information from my credit report, however I am still being declined and the reason for this is that I missed payment with FNB which is not correct. The same bank that caused me all these problems are the same bank declining me due to missed payments.

My credit is a BIG MESS due this and how am I able to do anything?

Below is my previous review: WORST BANK IN SOUTH AFRICA!!! RUINING MY LIVELIHOOD WITH NO SERVICE - LIST THEI CUSTOMERS SO MANY TIMES FOR THE SAME ACCOUNT! - SHOCKING Please would someone assist me. I have been struggling with FNB for years now. I took a Temp loan with Fnb and went through some financial difficulties during the covid period where I defaulted on payments. Once my financial situiation changed, I made arrangements to pay this account off and was doing so every month. Last year May when trying to apply for a new home to rent, a credit check was done and I was declined. When looking at the reasons I saw that I was listed for the 1 exact account I was paying 4 TIMES. The amount still owed was R2900 and then because I was listed 4 times for the same account - my affordability was shocking. It said I need to pay FNB over R10 000 per month.

I queried this with the attorneys and have all the email correspondence showing that this in fact incorrect and a letter confirming I was makinig payments monthly. The listings on my name was not updated and this then showed as missed payments for the last few years. I AM FUMING!!! I have not been able to take out any credit since and this is affecting me BADLY! The acccount has been settled months ago yet I am still listed as outstanding for more than one account and STILL SHOWING AS MISSED PAYMENT EVERY MONTH. I HAVE BEEN UNABLE TO DO ANYTHING, APPLY FOR RENTAL CONTRACT, I CANNOT OPEN ANY ACCOUNTS WHEN I HAVE NO MORE DEBT. I EXPECT THIS TO BE FIXED AND I WILL BE GETTING LAWYERS, OMBUDSMAN WHATEVER I NEED TO DO TO MAKE SURE FNB IS HELP RESPONSIBLE FOR THEIR POOR SERVICE! FIX THIS RIGHT NOW PLEASE!

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Replies (1)
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Sian A's update25 Oct 2024, 14:23
Reviewer Update
I received a call from FNB to say they are working on this and would receive feedback on Wednesday the 23rd. Today is the 25th and have not heard anything or received any correspondence from them. Shocking service!