FNB WORST BANK IN SA DURING COVID-19

I have been a client with FNB for over 20 years and now cant wait to change banks. I have tried since March to obtain some form of holiday payment re: Covid-19 been on level 5 for weeks. Despite endless emails, phone calls, complaints NOT A SINGLE PHONE CALL just terrible SMS and telesales. FNB should change its slogan from "How can we help" to "How we don't help" FNB IS A DISGRACE