PP
Paraskevi P

1 reviews | Active since Sept 2015

12 Mar 2018, 18:45

FNB worst bank in SA

How is it possible that when you have a BUSINESS account FNB they charge you to get coins???????????? They have not informed us via sms/email or letter and they did NOT inform us at the counter. I asked for R400 in coins and after a few hours I went online and they charged me R10. How can a bank charge you for exchanging notes to coins. Isn't that their damn purpose in the first place!!!!!!!!!!!!!!!!!!!! FNB is the worst bank. Standard Bank and ABSA are not ******* and i will be moving their with my business account.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Mar 2018, 09:53
Official

Good day Paraskevi

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Points of Presence who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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