FNB - Worst Bank For Customer Service

After hanging on for close to 40 minutes and being transferred 5 times you go and **** the call. FNB is undoubtedly the worst bank when it comes to customer service. I have settled my credit card in the beginning of the year but they still havent updated their systems! After numerous attempts on my part to plead with them to do their jobs it has become apparent to me that FNB do not care about their customers and they employ the most *********** staff to ensure this fact is driven home on a daily basis.