FNB - WORST BANK EVER

This is now the second time i'm posting review on FNB, my issue has still not been resolved and it's over a month now. I have put in for my FNB Life Claim but have had no response, they are still processing it, for more than a MONTH, and in the mean time amounts are just being deducted left and right from my account even though I have contacted every possible division at the call center, most of the time the lines are so bad and most of my calls get dropped. FNB IS THE ABSOLUTE WORST!!!!!!!!!!!!!