FNB WORST BANK EVER

THIS IS THE 3RD TIME I AM WRITING A REVIEW ABOUT HOW BAD FNB HAS BEEN I AM SUPPOSED TO BE REFUNDED AND THEY CALLED ME LAST WEEK TUESDAY AND SEND A SMS THAT THE REFUND IS APPROVED AND IT WILL TAKE 1 TO 5 WORKING DAYS WELL HERE I STILL AM WITH NO REFUND AND NO RESPONSE TO WHY MY REFUND WAS NOT PAID OUT I WILL NEVER RECOMMEND ANYONE TO USE THIS BANK THE SERVICE IS REALLY PATHETIC