FNB worst Bank ever

Complaint ***NF has been sent to the Service Department. We aim to resolve it within 5 business days. For follow-ups, call ***. This is the feedback I received after I wrote a review on hellopeter and that was on the 18th February 25 2025. Up till now no response or FNB trying to to connect with me. This just proves again that FNB doesnt care about their customers or arent able to protect thwir cuatomers from being ****med. Why do FNB send private messages on customers review. Is it to shut them up from not exposing them. Disappointment is a under statement.