NC
Nicola C

1 reviews | Active since Nov 2011

07 May 2019, 10:41

FNB - Worst bank ever

This bank is shocking with service. I received a mail letting me know that one of my debit orders has been cancelled and reversed and need to let the company know as well that I am cancelling. I NEVER CANCELLED IT!!! This debit order has been going off for years. Their lines never get answered. When my call was eventually answered I was put on hold for 20 minutes. Nobody can help me!!!

I am disgusted and will be moving my account to a new bank. Had more than enough from FNB. Worst bank ever.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 May 2019, 14:43
Official
Good Day Nicola
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***