1 reviews | Active since Jan 2019
FNB - - worst bank ever!
Sent to Debt Rescue...
Lizl Du Plessis ********** 4:10 PM (1 minute ago) to frbdebtreviewcentre, complaints, complaints, Client
Hi Ben,
Thanks for your email.
How is it possible that I still owe so much after paying through my neck for the last 4.5 years? The calculation was done on all my accounts and I was asked what I can afford and approved for debt review on that basis.
Now 4.5 years later I get told I still owe R50,000? I would please like a clear and simple explanation as to why this happened because there is no way I can pay this! Also take note of the mail I received 28 November 2018 (1 month after I sent my mail - shocking service from FNB!) from FNB Debt Review with the outstanding amounts - it doesn't add up to what you have just given me!
On Wed, Nov 28, 2018 at 11:36 AM FRB Debt Review Centre ********** wrote:
Good day,
We acknowledge receipt of your email dated 26 October 2018.
Balance outstanding and valid for today only are:
********** 1150 – R 9,415.67
*** – R 1,104.52
4 ********** 3 ********** / 8 ********** 0 ********** / *** – R 9,872.51
Trust you find the above in order.
Yours sincerely
Dalene Rabie | Administrator | Debt Review Centre |Consumer Segment
FNB Towers, 27 Diagonal Street, 5th Floor, Johannesburg CBD 2001 | Tel: (087) ********** / Fax:(086) **********
Please explain... this has been going on long enough now.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
