Fnb worst bank ever
Fnb is really the worst bank ever. I app**** and received a credit card. I activated the card but its shows a 0 balance. When I phoned the line the lady told me the card will not be activated because of a salary issue. Apparently you can not have a credit card if you do not work for a company. The card was offered to me. I am going to report it to the ombudsman. I did not lie about where I work. I already have the card now I get told i can not have it.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
12 Nov 2018, 11:56 Good day Melanie Deetlefs,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Credit Card will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Credit Card will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply12 Nov 2018, 11:56
Official
Good day Melanie Deetlefs,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Credit Card will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Credit Card will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
's updateReviewer Update
13 Nov 2018, 15:20Received a call from FNB ***** unit. Like I am the one in the wrong doing *****. Fnb will not activate my card because now it's another completely different salary issue. **** bank. No customer care. I was offered the card. I did not apply for it. Definitely changing to another bank.
's update13 Nov 2018, 15:20
Reviewer Update
Received a call from FNB ***** unit. Like I am the one in the wrong doing *****. Fnb will not activate my card because now it's another completely different salary issue. **** bank. No customer care. I was offered the card. I did not apply for it. Definitely changing to another bank.